Accessibility

Rise Uptown is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that enables an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

We welcome feedback.

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at 480.536.8900 or via email at Rise Uptown with a description of the issue you encountered and your contact information. Your experience matters to us.

Rise Uptown website may contain material from social media sites such as Facebook, Instagram, and YouTube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, YouTube, Twitter and Instagram.

PROPERTY ACCESSIBILITY FEATURES

  • 32-inch wide openings to common areas
  • Accessibility equipment for the deaf
  • Accessible entrance to hotel
  • Accessible entrance to restaurant
  • Accessible guest rooms with 36-inch wide openings
  • Accessible registration check-in counter
  • ADA accessible guest rooms
  • All doorways to and within accessible guest rooms are wheelchair accessible
  • Braille signage throughout property
  • Grab bars in public bathrooms
  • Hotel corridors are a minimum of 36 inches wide
  • Main features of hotel accessible on ground floor
  • Roll-in accessible showers available
  • Service animals allowed
  • Wheelchair accessible

AREAS OF THE HOTEL THAT ARE ACCESSIBLE

  • Accessible guest rooms with 36-inch wide openings
  • Restaurants, lounges, and meeting spaces
  • Main entrance
  • Pathway to registration desk
  • Registration desk
  • Route to accessible guest rooms

ACCESSIBLE GUEST ROOM TYPES:

  • Accessible Firepit
  • Accessible Balcony
  • Accessible Mini
  • Wheelchair accessible
  • Service animals allowed
  • Accessible power outlets
  • Hearing-impaired light alerts with kit
  • Light controls are push button
  • Lowered closet bars and shelving
  • Visual alarm equipped
  • Closed captioning television

BATHROOM ACCESSIBILITY

  • Grab bars in shower with a seat
  • Roll-in shower
  • Lowered towel racks