CONFIRMATION

Getting excited for your stay? Us too! Here's the scoop.

GUARANTEE POLICY
A deposit of one night's room and tax is due upon booking; remainder is due 72 hours prior to arrival.

CANCELATION POLICY
Reservations must be canceled two days prior to arrival or deposit becomes fully non-refundable.

CHECK-IN & CHECK-OUT
Check-in is 3 p.m. and check-out is 11 a.m.

FRONT DESK HOURS
Our front desk is open from 7 a.m. to 11 p.m., but we have someone available around the clock! Text us at 602.607.1243 if you are arriving late or need help with anything during late‑night hours.

HOUSEKEEPING
We like to keep things squeaky clean around here! Our management team personally inspects every room after our amazing housekeeping staff cleans to perfection. Mid-stay cleaning service is not available on a daily basis, but please text the front desk if you are ever in need of a quick touch-up or fresh linens.

DOGS
Well-behaved pups are welcome! Dogs stay free, but cannot be left alone in the room. There is no pet fee, but any damage or mess left behind will be billed accordingly.

SMOKING POLICY
Please note, smoking or vaping is not permitted in our rooms ($250 fee applies).

RISE EXPERIENCE FEE
The fee of $29 nightly plus tax includes:

​parking

​ WiFi

​ social hour

​ homemade popsicle at check-in

​ next-day priority poolside lounger at Lylo*

in-room water bottles

​ no pet fees

Social Hour • 4-6pm daily
Enjoy a complimentary drink (bartender’s choice), followed by happy hour pricing until 5 p.m. Offered at Don Woods' Say When every Thursday to Monday and at Lylo Swim Club Tuesday to Wednesday. Just show your room key. Cheers!

Reserved Pool Loungers
We'll reach out to you for confirmation on seating and have a lounger (or two) reserved for you the day after arrival (and any following days you'll be staying with us).